FREQUENTLY ASKED QUESTIONS

WHAT’S INCLUDED?
  • 5 NIGHT CRUISE FROM GALVESTON TEXAS WITH PORTS OF CALL IN COSTA MAYA AND COZUMEL, MEXICO ON THE BEAUTIFUL AND LUXURIOUS CARNIVAL DREAM
  • ADMISSION TO ALL CONCERTS 
  • ARTIST HOSTED EVENTS AND ACTIVITIES
  • ACCOMODATIONS 
  • ALL MEALS (SPECIALTY DINING NOT INCLUDED)
  • NON CARBONATED BEVERAGES (EX. TEA, JUICES, LEMONAID, COFFEE)
  • USE OF THE SHIP AMENITIES SUCH AS POOLS, HOT TUBS, CASINO, ARCADE, GALLERY, BARS, LOUNGES & MORE
WHAT’S NOT INCLUDED?
  • SERVICE CHARGE AND PRE-PAID GRATUTITIES 
  •  ALCOHOLIC BEVERAGES (BEVERAGE PACKAGES ARE AVAILABLE TO PURCHASE AT OWN EXPENSE)
  • CARNIVAL’S VACATION PROTECTION (AVAILABLE FOR ADDITIONAL CHARGE)
  • SOFT DRINKS AND BOTTLED WATER (BEVERAGE PACKAGES ARE AVAILABLE TO PURCHASE AT OWN EXPENSE)
  • SPECIALITY DINING
  • SHORE EXCURSIONS AND MEALS AT PORTS (CAN BE PURCHASED AT OWN EXPENSE)
  • ON-BOARD PURCHASES AND SERVICES (GIFT SHOPS, INTERNET, SPA SERVICES, SPECIALTY DINING, ETC)

 

HOW DO I BOOK A CABIN?

HEAD TO OUR BOOKING PAGE AND FILL OUT THE FORM – IT’S THAT SIMPLE!  GIVE US A CALL FOR A DETAILED QUOTE AT 832-305-5636.

CRUISED CARNIVAL BEFORE?  WE’LL MAKE SURE YOU GET YOUR VIFP POINTS, AND TAKE ADVANTAGE OF ANY APPLICABLE VIFP OFFERS!

WHAT IS THE CANCELLATION POLICY?
  • ALL DEPOSITS AND PAYMENTS ARE NON-REFUNDABLE (THIS INCLUDES THE COST OF THE CONCERT AND VIP WRISTBANDS, AND CARNIVAL CRUISE DEPOSITS)
  • AFTER FINAL PAYMENTS ARE MADE ALL CANCELLATIONS MUST FOLLOW THE POLICIES LISTED ON THEIR CARNIVAL BOOKING CONFIRMATION
WHAT DOCUMENTATION IS REQUIRED TO TRAVEL?

YOU CAN TRAVEL WITH A VALID UNITED STATES PASSPORT OR IF YOU ARE A US BORN CITIZEN YOU CAN TRAVEL WITH YOUR CERTIFIED BIRTH CERTIFICATE AND YOUR VALID STATE ISSUED DRIVERS LICENSE OR ID CARD ** BIRTH CERTIFICATES MUST HAVE THE RAISED SEAL **

WHEN DO I NEED TO COMPLETE ON-LINE CHECK-IN?
  • ON-LINE CHECK-IN MUST BE COMPLETED AT LEAST 3 DAYS BEFORE THE SHIP SETS SAIL
  • BOARDING PASSES AND LUGGAGE TAGS WILL BE AVAILABLE TO PRINT ONCE ON-LINE CHECK-IN IS COMPLETED
WHERE CAN I PARK THE DAY OF EMBARKATION?

PARKING INFORMATION CAN BE FOUND AT: http://www.portgalvestonparking.com/

WHAT IS THE CHEERS! BEVERAGE PROGRAM?

THE CHEERS! BEVERAGE PROGRAM IS CARNIVAL’S ALL-INCLUSIVE BEVERAGE PROGRAM THAT ALLOWS GUESTS TO ENJOY A WIDE VARIETY OF ALCOHOLIC AND NON-ALCOHOIC DRINKS AT A FLAT DAILY RATE. MORE INFO ON THE DIFFERENT PACKAGE OPTIONS CAN BE FOUND HERE: https://help.carnival.com/app/answers/detail/a_id/3525/~/cheers%21-beverage-program-q%26as

IS THERE INTERNET ACCESS WHILE ON BOARD?

YES! MORE INFORMATION ON INTERNET PACKAGES AND PURCHASE OPTIONS CAN BE FOUND HERE: https://www.carnival.com/FunShops/internet-plans

HOW DO I PAY FOR EXPENSES WHILE ON-BOARD?

Carnival operates on a cashless credit program on board which allows you to charge all your services, gratuities and purchases during your cruise to your stateroom. All locations on board will accept your Sail & Sign card (onboard expense account) for payment; the casino will also accept cash. A credit card or cash deposit is needed to establish your personal onboard account. Carnival requires that each guest is linked to an onboard expense account. Individual guests can have their charging privileges enabled or disabled at any time by the primary account holder.

HOW DO I BOOK SHORE EXCURSIONS?

SHORE EXCURSIONS CAN BE BOOKED UPON COMPLETION OF ON-LINE CHECK-IN. THEY CAN ALSO BE BOOKED WHILE ON THE SHIP THROUGHOUT THE SAILING. MORE INFO ON SHORE EXCURSIONS CAN BE FOUND HERE: https://www.carnival.com/shore-excursions?gclsrc=aw.ds&gclid=EAIaIQobChMI59uw19654gIVhUsNCh2gsA7pEAAYASAAEgKmC_D_BwE&gclsrc=aw.ds

CAN I BRING MY CHILD OR TEEN?

OF COURSE, CHILDREN AND TEENS ARE ALWAYS WELCOME ABOARD!  PLEASE CALL US FOR PRICING QUOTES.